Contact us
If you have a question or need support, please contact us at one of the options below.
Optum Care patient support
Find patient care and support information.
Optum Rx customer service
Call us if you need help with prescription refills, account passwords and other prescription benefits needs.
Optum Financial customer service
For current HSA, FSA and HRA account holders, find support at the link below or call us today.
Optum Specialty Pharmacy customer service
Call for patient support, or email or sign in to your account. For additional assistance, see more ways to get in touch.
Optum Infusion Pharmacy customer service
For patient support, visit us here.
988 Suicide and Crisis Lifeline
Call 988 or 1-800-273-TALK/En español 1-888-628-9454
1-800-799-4889 (TTY)
Text "HELLO" to 741741 or visit https://988lifeline.org/.
Live and Work Well
Get support, answers and expert care for mental health and substance use disorders. Call or visit the Live and Work Well website.
Subrogation support
To determine whether any other party or insurance carrier may have responsibility to pay for medical treatment, see our Accident Information Questionnaire.
To submit a New Case Referral or Request for Case Information electronically, visit the Optum Subrogation Referral Portal.
For general inquires, call our subrogation department.
General inquiries
Call the number on the back of your membership card or call the corporate switchboard, Monday through Friday, at 1-888-445-8745.
Customer support
Optum medical professionals
Find support and resources for health care providers or learn about career opportunities.
Pharmacy care services
If you are a prescriber or pharmacy, get in touch with us here.
Financial solutions
Contact your representative directly or get your financial support questions answered.
Technical support
Find help for products and services used by health care providers and organizations.
Sales inquiry form
Are you looking for information about purchasing a product or service? Fill out the form below and an Optum specialist will be in touch soon.
If you are looking for pharmacy services, contact Optum Rx sales.