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Workforce optimization

Mica thinks outside the system’s four walls

"Our health care partners are asking how they can run their business differently. How can they be creative with their workforce as the Great Resignation is still affecting the bottom line?”

Mica Mione 
Senior Director, Organizational Alignment and Development, Optum

Read Mica's reply

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Workforce optimization: Get resourceful

Health systems are facing unprecedented workforce challenges. Overcoming them will require new strategies and partnerships. Learn how workforce trends have shifted the balance of power to employees — and what your organization needs to do to respond.

Explore these resources that can help you attract and retain talent while increasing employee productivity.

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Learn what your peers are doing

  

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Partnering for employee retention

Learn how Excela Health is investing in mission-critical initiatives and avoiding job eliminations.

 

Watch the video

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Modern approaches to staffing challenges

Listen to Tom McCormick from Penn Medicine share innovative strategies that helped improve productivity by 28%.

 

Read success story

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Stormont Vail supports employee productivity and efficiency

Upfront editing means clean, upstream claims so staff can focus on priorities.

 

Watch the video

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Solving for manual, disjointed CDI processes

Learn how Lima Memorial Health system improved its coding efficiency with Optum® CAC and CDI 3D platforms.

 

Read Success story

Enhance workforce productivity

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White paper

Four elements of physician advisor success

Understand the contribution of physician advisors and four elements you should consider to maximize efficiency.

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White paper

Automation and workforce strategies for health care

Health system C-suite leaders discuss what’s on the horizon for automation and the workforce.

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Webinar

Leverage tech and automation

Learn how process automation and analytics can support more agile resource allocation and help you manage through today’s labor shortage.

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Success story

Regional One transforms case management

Read how utilization review improvements helped overcome staffing pressure.

Access and retain high-quality talent

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White paper

Smartsourcing healthcare: A perspective

See how partnerships can help accelerate growth and financial performance as an alternative to traditional models.

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Article

Filling resource shortfalls to strengthen your revenue cycle

Learn how technology-enabled staff augmentation can improve revenue cycle quality and efficiency.

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Article

A model market-performance partnership

IT initiatives can be the backbone for success by improving care access and provider experience.

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Article

The physician liaison outreach playbook

Get best practices, tools and templates for effective physician relationship-building.

Our technology and services can help boost your organization’s financial health. Learn how.

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Optum® Market Performance Partnership

This visionary model transcends commodity outsourcing and delivers a viable new option for providers.

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Optum®Revenue Cycle Performance Partnerships

Experience a partnership that provides end-to-end acute and ambulatory revenue cycle services.

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Optum®Reimbursement solutions

Reduce write-offs and increase recovery rates.

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Coding and documentation

Get smarter medical records using proven tools and services.