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Global Employer Insights Survey: Health and Wellbeing

How has the COVID-19 pandemic continued to reshape work?

Optum surveyed 347 employers around the world to better understand current health and wellbeing (H&W) strategies and practices. Here’s what they said about how the pandemic has affected physical office locations and work schedules.

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What percentage of employees telecommuted before the COVID-19 pandemic and what percentage are currently telecommuting?

Global employers reported fewer employees telecommuting before COVID-19 (32%) compared to currently 51%. We found this trend toward higher levels of telecommuters in 2022 versus prior to the pandemic in many regions.

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APAC, EMEA and LATAM regions all reflect the trend toward higher levels of telecommuting. In APAC 54% versus 31%, EMEA, 52% versus 31%, and LATAM 44% versus 35%.

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As of today, which work location policy is in place?

Many companies have introduced hybrid work policies allowing staff to continue telecommuting part-time.

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In 2022, the majority of global employers (60%) reported that they have both in-person and remote work location policies in place.  Only 24% of employers have a mandatory in-person policy and 12% leave it up to employees to decide where they work. As few as 2% of employers have an all-remote policy and another 2% reported being undecided about their policy.

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As a result of COVID-19, have you closed any physical office locations?

Many companies have introduced hybrid work policies allowing staff to continue telecommuting part-time. With fewer employees working onsite, over half of employers have closed one or more office locations. Financial pressure created by COVID-19 may also be a contributing factor.

Almost 60% more employees are working remotely today than before the pandemic began.

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In 2022, 3 in 5 companies reported that they have closed physical office locations. This includes 10% reporting they closed all physical office locations and 48% closing some. Just 41% of employers report closing no office locations, with the remaining one percent reporting they never had physical office locations.

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How does your H&W strategy address the social health needs of remote workers?

Optum can help. We’re on a mission to create a healthier world.  At Optum, we understand that corporate success starts with a healthy workforce. Our integrated health solutions, including our global Employee Assistance Programme, help advance your health and wellbeing strategy to build a culture of health within your organisation.

Learn more at optum.com/globalemployers.


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Survey methodology

  • 347 international employers located in APAC, EMEA or LATAM regions
  • Global companies with 3,000+ employees
  • Decision-makers in human resources, executive, management or administrative roles
  • Surveys administered online from 7 April to 5 May 2022