The Optum care model in your community

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The number of adults over age 65 is

estimated to increase by 3.2% each year.

 

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Are you ready to serve the needs

of this growing population?

 

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The Optum care model and the UnitedHealthcare

Assisted Living Plan may be able to help.

 

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This smart solution is designed

to care for your residents

 

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who require an institutional level of care.

 

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Here’s how it works.

 

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When your residents become members,

 

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they receive health care benefits

and highly coordinated care.

 

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The benefits go well beyond standard Medicare.

 

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Members get 24/7 telephonic support

as well as benefits for dental, vision,

 

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hearing aids and even transportation.

 

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Coordinated care is delivered through

an advanced practice clinician, or APC.

 

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The APC works with your staff,

residents and the broader care team.

 

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With the member’s permission, the APC

also reaches out to the resident’s family,

 

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operating as a single point of contact

between all care providers and family members,

 

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ensuring clear, frequent communication.

 

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Without this level of coordination,

potential gaps in care may arise,

 

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and there’s a risk of not

getting truly coordinated care.

 

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For example, let’s say a resident at

your community develops an infection.

 

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They are taken to a hospital for care,

but there’s no APC serving as a link

 

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between the hospital staff and your staff.

 

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Without an APC communicating

with the hospital staff,

 

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they’re not aware of the resident’s chronic conditions,

medications or advanced care plan.

 

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In addition, the APC can help communicate details

about the resident’s return and care required.

 

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Assisted living communities that have partnered

with us are seeing the model’s value.

 

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They’ve extended resident length of stay for

eight months longer than the national average

 

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and reduced hospital readmissions by 38%.

 

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Like the sound of those results?

 

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Put the power of a United benefits and

Care solutions to work at your community

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and elevate the experience for your residents.

 

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Learn more about the Optum care model and

the UnitedHealthcare Assisted Living Plan

 

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at optum.com/alc.