Everest Group recognizes Optum as a Leader
The 2021 PEAK Matrix™ report maps the RCM business process services market.
Learn about the RCM market
Leaders from the 2021 PEAK Matrix™ have established themselves as front-runners in the revenue cycle management (RCM) market. They differentiate themselves through:
- Balanced portfolios
- Value delivered to clients
- Ability to come up with innovative digital use cases
- Continued investments in developing technology and services capability
The need for effective and efficient RCM functionality is more important now than ever before. The Everest Group® PEAK Matrix offers an objective, data-driven and comparative assessment of RCM service providers.
Assessment is based on a service provider’s market impact, vision and capability. The report classified service providers as Leaders, Major Contenders and Aspirants.
Everest Group revenue cycle management (RCM) operations – services PEAK Matrix® Assessment 2021
RCM business process services
Optum was recognized as a Leader for its approach, innovation and investment in end-to-end revenue cycle technology and managed services. Among 28 competitors, Optum received top scores for vision and strategy and value delivered to clients.