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In-home Assessment Program

The HouseCalls program visits members at home to deliver better health outcomes.

HouseCalls bring proactive, preventative care

  

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6 triple-weighted Star measures

In-home visits can improve performance on key Star measures.

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3200+ advanced clinician practitioners (ACPs)

ACPs conduct in-home visits to help plans improve quality and obtain more accurate reimbursement.

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Over 2.2 million Star gaps closed, an 86% closure rate

Patient assessments close Star gaps to help health plans manage member care. 

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Fact sheet

HouseCalls overview

With Optum® HouseCalls in-home or virtual assessments, we can reach your members where they are and help assess what they need to help improve their health and help you achieve your goals. 

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Video

The HouseCalls difference: Kim's story

HouseCalls advanced practice clinicians (APCs) are dedicated to supporting the members that they serve and their communities. One HouseCalls APC, Kim, believes that a good day is when she feels like she's helped somebody. Watch the video to see her story.

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Infographic

HouseCalls may help address social determinants of health

Social determinants of health (SDOH) affect a range of health, quality-of-life outcomes and risks such as safety, social support, transportation and housing. 68% of Americans have at least one SDOH challenge. Learn how Optum HouseCalls in-home assessments may help address the challenges of SDOH.

Learn how HouseCalls helps to manage care and improve quality.

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