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Hearts behind the work

Meet the people of Optum who are putting you at the center of everything we do.

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People are at the heart of all we do at Optum

Get to know the people behind our business. See why they are passionate about health care, what inspires them and the work they are doing every day to make health care better for all.

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Meet our people

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Excited about the future of health care

Holly Martin, vice president, Optum Payer, shares why she chose health care.

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Holly Martin voiceover: I bring money back to people who need it. That’s what I do.

[IMAGE – Pictures of staff]

[Text On Screen – Hearts behind the work]

Holly Martin voiceover: Getting into healthcare was really an accident.

[Text On Screen –Holly Martin, Associate General Manager Payment Integrity]

So I was a classically trained portrait painter working in graphic design, that’s my undergrad. And we wound up back in Nashville when my mom was sick, and came back home looking for a job. And my sister said, “I love my job. You need to come check it out, they’re hiring.” And I applied, and I have been here for 18 years. And I couldn’t imagine being anywhere else.

[Text On Screen –The transparent network]

Holly Martin voiceover: Navigating the healthcare system is complicated for any patient, and taking all of the confusion; the paperwork; having one place for them to go, one place for them to access information and contact their doctors, their insurance companies; understand what their cost is going to be is a huge win over where we’ve been for the last several years.

[Text On Screen –Opportunities at Optum]

Holly Martin voiceover: The opportunities are limitless. You can learn something new every single day, you can meet someone new every single day. And all of it is advancing healthcare and our information technology to make the healthcare space a better place for everyone.

[Text On Screen –Optum]

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Improving health for successful communities

Laura Weiss, vice president, Value-Based Care, Optum, shares how aligning with innovators can lead to collaboration and opportunities to improve health care.

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Laura Weiss voiceover: I lead a team that helps to support patients improve their health and support providers in their goal to provide better healthcare to their patients.

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[Text On Screen – Hearts behind the work]

Laura Weiss voiceover: I have a brother-in-law and sister-in-law who

[Text On Screen – Laura Weiss, Vice President Value-based Care]

are nurses. And I really respected what they did and how passionate they were, and they relay to me that there is still so much going on in the healthcare field and so many opportunities that that’s how I became interested in pursuing healthcare in the field.

[Text On Screen – Aligned with innovators]

Laura Weiss voiceover: I think it’s more than technology, it’s also people and process. Even those, the folks who have the innovative ideas, a lot of times starting a conversation with them, they could also have innovative ideas about other areas, even the area that I work in. So I’m constantly trying to align myself with innovators, tell them what I do, hear what they do, and see if there’s opportunity for collaboration and improvement.

[Text On Screen – Unique opportunities]

Laura Weiss voiceover: I love that I have new challenges to solve every day. Every day is different. I have the unique opportunity to be able to dig in, to be innovative, to think outside the box, and bring my ideas to leaders who not only hear it, they say, “Okay, go do it. Go solve it.” So that’s really exciting for me and gives me a huge sense of value and satisfaction.

[Text On Screen – Optum]

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What motivates us to help members

Richard Solomon, Optum CPC | CRC, shares what drives him to make a difference.

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Richard Solomon voiceover: I live for the passion which I have for medicine. I live that I am doing something different in somebody’s life that’s making them live healthier. That’s the passion which motivates me to work every day.

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Richard Solomon voiceover: I like the most when working for Optum.

[Text On Screen – Richard Solomon, Senior Health Care Advocate]

I can give you a 30 minute talk on that. The most thing that I love about… the diverse culture. The value of being compassionate and equitable care we provide our patients. And Optum is… you know, especially from the top, from the senior management to my colleagues, I really feel like I am at home. My cup runneth over. I feel like I’m working with my family.

[Text On Screen – Helping patients get the care they need]

Richard Solomon voiceover: There’s a practice in Manhattan. They were very, very resistant of joining our program, so it took me at least three months to speak with that practice. And then after joining our program, that practice actually is at 4.5 stars in CMS rating. They were able to capture those chronic kidney conditions which were unnoticed or that they were not capturing before.

[Text On Screen – Personal philosophy]

Richard Solomon voiceover: Don’t take failure as a step back or as a step down. Learn from your failures, think about the next step, what you’re going to take in your life, and learn from it.

[Text On Screen – Optum]

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