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Contact Optum Rx pharmacy care services

Let us help you find what you are looking for.

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Physician contacts

For prior authorization or exception requests, call 1-800-711-4555, option 2.

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Pharmacy portal

Optum Specialty Pharmacy providers, access forms, inquire about patient eligibility and more.

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Pharmaceutical manufacturers

To contact us, email specialty_and_infusion_businessdevelopment@ds.uhc.com.

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Are you looking to purchase pharmacy benefits?

We can connect you with the right Optum Rx specialist.

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Specialty pharmacy providers
Infusion pharmacy providers
Member contact information
Technical support
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Prescribers and pharmacies, please use the form below.  If you are an Optum Rx® member, please contact us here.

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Information for infusion pharmacy providers

Contact our dedicated hemophilia and bleeding disorder team

Phone: 1-855-855-8754

Fax: 1-800-311-0185

 

Contact our dedicated immunoglobulin team: 

Phone: 1-877-342-9352 

Fax: 1-888-594-4844

 

For hemophilia, IVIG and SCIG patients, please see contact information above. For all other infusion patients, click the button to find the location nearest you.

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Information for specialty pharmacy providers

Find everything you need in one place:

  • View prior authorization status, initiate appeals and see denial history. 
  • Track prescription status and referral activities with enhanced dashboard views.
  • Easily search for patient medication lists, allergy information, diagnosis codes and insurance information.
  • Access more features coming soon to streamline your process.

 

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Phone: 1-855-427-4682

Email: SpecialtyProviderHelp@optum.com

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